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Troubleshooting and other questions
KaiOS devices support most video and audio formats. You can view the files as soon as you transfer them to your phone’s internal memory or your micro SD card. Formats that KaiOS devices can read include:
Audio formats
‘audio/mpeg’: ‘mp3’,
‘audio/mp4’: ‘m4a’,
‘audio/ogg’: ‘ogg’,
‘audio/webm’: ‘webm’,
‘audio/3gpp’: ‘3gp’,
‘audio/amr’: ‘amr’,
‘audio/x-wav’: ‘wav’,
‘audio/x-midi’: ‘mid’,
‘audio/acc’: ‘acc’,
Video formats
‘video/mp4’: ‘mp4’,
‘video/mpeg’: ‘mpg’,
‘video/ogg’: ‘ogg’,
‘video/webm’: ‘webm’,
‘video/3gpp’: ‘3gp’,
‘video/3gpp2’: ‘3g2’,
Important: Files must be placed in their correct folders to be displayed. We recommend creating a music and a video folder to store your audio and video files respectively. Supported formats may vary per device.