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Can’t view, open, or update the KaiStore

If you can’t view, open, or update the KaiStore, it could be because:

  • Your SIM card is not valid or is inserted incorrectly
  • Your network connection is unstable
  • Your KaiOS software version is out of date

To fix this, try:

  1. Removing your SIM card and reinserting it, then trying to access the KaiStore again
  2. Connecting to a stable network
  3. Going to Settings > Device > Device Information > Software. 

    If your KaiOS version is older than 2.5.1, go to Software Update to get the latest version. If no updates are available, try enabling, then disabling Airplane mode and then checking for updates.

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