Fix the contacts app freezing issue

If your contact app is frozen and does not respond, resetting it might fix the issue.

Restart your device

1. Turn off the phone for 30 seconds.
2. Remove the battery (if possible).
3. Put the battery back in and turn on the phone.
4. Switch on the Airplane mode and switch it off.

If the steps above don’t help, try resetting your KaiOS device to factory settings.

Important: Backup your contact list through Google Account before resetting the phone. All data will be lost after factory reset.

Factory reset your phone

Go to Settings > Device > Device Information > Reset Phone/Factory Reset

If these steps do not fix the issue, contact your KaiOS device manufacturer.