How can we help you?

Get manufacturer help for your KaiOS device

• Alcatel help site
• Doro help site
• HMD/Nokia help site
• Jio Phone help site
• MTN/Smart help site
• Transsion help site
• Get help from your device manufacturer & mobile carrier

FAQ

• What is KaiOS?
• Which devices are powered by KaiOS?
• Which apps are available in KaiOS?
• Does KaiOS support Android apps?
• Can I access your source code?
• How can I import my Google contacts?
• How can I set up my KaiOS account?
• The difference between the KaiStore and the JioStore
• Does my KaiOS phone support voice and video calls on WhatsApp?
• Can you locate my phone if it got lost or stolen?
• How to report bugs effectively?

Get to know KaiOS

• Why KaiOS?

  • About KaiOS
  • KaiOS vs other mobile OS
  • KaiOS partners

• KaiOS-powered devices

  • Find KaiOS-powered devices
  • Devices

• Getting started with your KaiOS device

  • Add an account on KaiOS
  • Import contacts from Google or Outlook

• Features

  • General features on KaiOS
  • Languages
  • Input method
  • WIFI & bluetooth
  • Accessibility options
  • Source code
  • What is KaiOS account/Antitheft?
  • GPS (Global Positioning System)
  • Check and update your software version

Apps and services on KaiOS

• KaiStore

  • The difference between the KaiStore and the JioStore
  • Download apps on KaiOS
  • KaiStore apps list

• KaiOS apps and services

  • App development

    • Develop KaiOS apps
    • Port apps to KaiOS

  • App usage

    • Uninstall an app
    • Clear cache
    • Synch KaiOS email app with email service
    • Video and audio formats supported

  • Software updates

    • Steps to update to the latest software version

  • App updates

    • Check and update your apps in KaiStore

  • KaiOS 3.0

    • Get a device with KaiOS 3.0
    • Key updates on KaiOS 3.0
    • Apps on KaiOS 3.0
    • Update my device to KaiOS 3.0

• Third party apps

  • WhatsApp

    • WhatsApp on KaiOS
    • Can’t use WhatsApp Web
    • Voice and video calls on WhatsApp for KaiOS
    • Activate WhatsApp VoIP
    • Do I need to pay more to get access to the WhatsApp VoIP update?
    • Make WhatsApp voice calls
    • Important Notice regarding WhatsApp availability on KaiOS

  • Google Assistant

    • The Google Assistant commands

  • Google Map

    • Using voice directions in Google Maps

  • Gameloft

    • Gameloft support and reimbursement

Security and privacy

• Security

  • Set screen lock
  • Find, lock, or erase a lost KaiOS device
  • Keep your browsers and apps working smoothly and safely

• Privacy

  • KaiOS privacy & terms
  • Terms of service
  • Update your information

• Account & sign-in

  • Change the birth date in my KaiOS account
  • Create or delete a KaiOS account

Troubleshooting and other questions

• What can I do if I forget the login credentials and can't log in to KaiOS account
• Can't see audio/video files from memory card
• How to report bugs effectively?

• KaiStore issues

  • Can't access the KaiStore
  • Can’t view, open, or update the KaiStore

• Device issues

  • Car audio pairing issues
  • Fix a KaiOS device that freezes or won’t respond
  • Forget screen lock code
  • Speed up a slow KaiOS device
  • Fix the contacts app freezing issue

• Apps issues

  • Fix an installed KaiOS app that isn't working
  • Find an app